Things to check if your boiler breaks down.
Before calling out a gas engineer for a boiler breakdown carry out these few simple checks beforehand. It may save you a call out!

  1. Has gas supply been interrupted (gas card problem, gas turned off inadvertently)
  2. Has electricity supply been interrupted (check the fuse, check fuse board)
  3. Does boiler have a reset button?
  4. If the boiler has a permanent pilot light, has it been extinguished?
  5. Are all controls calling for heat (programmer turned on, thermostats turned up)
  6. If your boiler is still not responding, please call us on 01243 820795 to arrange an engineer visit.

If you smell gas or suspect a gas escape, please turn off your gas and call 0800 111 999 immediately.